Booking Patterns of Independent hotels - Novtej Dhillon
There are various booking patterns of the guests through innumerable booking website. The company should tailor the marketing concept and campaigns so as to take advantage of these customer patterns. Below we would look at certain booking patterns of the individuals: Mode of booking: It has been noted that more than one third of the bookings were carried out with the help of mobile phones. This has been an extremely significant change since the past few years. This is thanks to the mobile revolution which is now taking a new phase and every company in the hotel industry is struggling to stay ahead of times. Mobile or smartphones have become an important day to day tool for every person, be it a common man as well. When it comes to travel and hotel bookings the usage is more. These mobile bookings are not only limited to big hotel chains; it has also taken over the independent hotels. This is due to the fact that more and more independent hotels are trying to ensure that t